Services & Utilities

Services & Utilities


Electricity is supplied throughout New Zealand at 230/240 volts, 50 hertz.  Most hotels and motels provide 110 volt ac sockets (rated at 20 watts) for electric razors only. For all other equipment, an adapter/converter is necessary, unless the item has a multi-voltage option. Please note that power outlets only accept angled two or three pin Type I plugs (as also used in Australia) depending on whether an earth connection is fitted.


You will need a lead with a RJ45 type plug to be able to connect your laptop into a computer socket in New Zealand or wifi capability in New Zealand. Or an adaptor with a flat two or three-point power plug to connect to the power supply.

Making a Phone Call

Most payphones use chip PhoneCards as the payment mechanism. You can also use your credit card or another prepaid calling card such as Yabba. PhoneCards and Telecom Yabba Calling Cards can be purchased from a variety of outlets, including i-SITE Visitor Information Centres, Telecom retail stores and a number of supermarkets, petrol stations and convenience stores.

Yabba can be used from almost any touch-tone phone in the world.  Yabba uses high quality lines, has free 24-hour customer service, and has been in the market for over 14 years. Additional talk time can be purchased with a Visa or MasterCard. Visit for more information.

Mobile Phones

New Zealand’s mobile (cell phone) networks operates GSN and UMTS/UMTS HSDPA. Check with your phone company before leaving home about international mobile roam facilities available in New Zealand. Using International roaming with an overseas phone while in New Zealand can be very expensive.

Postal Services

Besides specialist NZ Post shops in most areas, stamps can be bought from supermarkets, dairies, bookstores and grocery shops. The main forms of postal carriage are Standard Post and FastPost. Standard Post delivers next day across town and in two to three working days nationwide; FastPost, which is also the designation for international airmail letters originating in New Zealand, delivers next day between major towns and cities.


There are seven public broadcasting channels including a Maori language station. Broadcasting varies from 18-24 hours per day. Daily papers list programme details. Sky Network Television provides, to subscribers with a decoder, several 24-hour channels offering news, movies, sport and general entertainment. Freeview free-to-air digital television & radio is also available.

Provisions for Travellers with Special Needs

It is best to check availability prior to arrival, or to contact the Disability Resource Centre (phone number at the end of this section), which will have a list of the accessible facilities and services at your destination. Some major carriers have excellent provision for people with disabilities, but all prefer advance notice of your access needs so they may prepare in advance.

If you are a tourist from outside of New Zealand and propose to acquire and use a car for your stay, Mobility Parking Permits are available from branches of New Zealand CCS, which are in all the main centres. Addresses are on their website .These permits also allow parking in other time-limited parking areas for an extra period that varies with each local parking authority. These concessions do not apply in privately owned parking facilities.

Under New Zealand law, guide and hearing dogs may accompany you anywhere there is public access. Tourists from the UK, Australia, Sweden, Singapore, Ireland, Hawaii and Norway do not have quarantine restrictions on service dogs. Animals from other countries must complete up to six months preparation in the country of origin before arriving in New Zealand. Further information can be obtained from Disability Resource Centres. Enable New Zealand, National Office.  Call 0900 171 981 or email:

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